The disk on my MacBook Pro was going bad – S.M.A.R.T. reported imminent failure. I had Apple swap it out for a new one and I restored the new disk with my backup from Time Machine. Unfortunately, with the archaic way Adobe licenses its products, it was the only software I had purchased that did not work after the restore. After two hours online with Adobe support, I was not able to get much further.

After much trial and error, I determined the only way to get the software activated was to fully remove Photoshop CS2 and reinstall. I followed this technote from Adobe to manually uninstall Photoshop CS2, but it was incomplete. I had to remove a license file and only then could it activate successfully. In addition to the files Adobe asks you to remove, the real magic file that needs removal is /Library/Preferences/Adobe Systems/Product licenses_120/B2B86000.dat. After removing that, along with all the others, I was able to get CS2 installed on my machine and successfully activated.

This entry was posted on Monday, April 19th, 2010 at 8:30 pm and is filed under OS X, WILT. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.